AWS Outage Impacting All Services

Incident Report for Whatnot

Resolved

The incident has been resolved.
Posted Oct 20, 2025 - 04:53 PDT

Monitoring

We are seeing recovery across all functionality, the team is monitoring to ensure no more users are impacted.
Posted Oct 20, 2025 - 04:33 PDT

Update

We are seeing partial recovery. However, we may still features affected in the meantime while awaiting full recovery.
Posted Oct 20, 2025 - 03:23 PDT

Update

We are seeing partial recovery. However, we may still features affected in the meantime while awaiting full recovery.

We’re experiencing a major outage impacting the Whatnot application due to an ongoing Amazon Web Services incident. Users may be unable to open the app, join live shows, or complete purchases. Our engineering team is actively working with AWS to restore service.
Posted Oct 20, 2025 - 00:55 PDT

Identified

Whatnot’s website and mobile apps are currently down due to an ongoing AWS service disruption. We’re working with AWS to restore service and will post updates here. Thank you for your patience.
Posted Oct 20, 2025 - 00:51 PDT

Investigating

We are currently investigating this issue.
Posted Oct 20, 2025 - 00:14 PDT
This incident affected: Register, Log in, Create Live Shows and Products, Load feed, Join a Live Show, Purchase, Sell, and Ship.